Client support
Questions, answered clearly.
Essential information about applying, eligibility, documents and our service locations.
Visit the nearest Kisem service location with your original National ID. Our team will discuss your need, explain the suitable product and provide the full application checklist.
We serve eligible individuals, farmers, community groups, cooperatives, entrepreneurs and small-to-medium enterprises. Every application is assessed against the relevant product and responsible-lending requirements.
Requirements commonly include valid identification, a passport photograph, two guarantors with identification, acceptable security and an LC1 recommendation letter. Requirements may vary by product.
Timing depends on the completeness of your documents, verification and the type of finance requested. Providing accurate information early helps our team assess the application efficiently.
We serve clients from Wobulenzi, Kampala, Kapeeka, Kikyusa, Buwambo, Kavule, Semuto, Luweero and Kalagi. Visit the About page for detailed directions.
Our team explains the approved amount, repayment schedule, charges, obligations and consequences of default before an agreement is signed. Ask for clarification on anything you do not understand.
Still need help?
Speak directly with a Kisem team member.
Call +256 700 584 474 or visit your nearest service location.