Requirements & Policies
Understand the requirements and policies for applying for a loan with Kisem Financial Services.
Loan Requirements
To qualify for a loan from Kisem Financial Services, all applicants must provide the following:
- A valid National ID (or Passport)
- A passport size photograph
- Two guarantors, each with valid identification
- Acceptable collateral (e.g., land agreement, logbook, household asset, etc.)
- A recommendation letter from the LC1 Chairperson of your village or area of residence
- All submitted information will be verified, and applicants must meet Kisem’s internal risk assessment standards.
Loan Types and Repayment Periods
We offer different types of loan products tailored to meet diverse client needs:
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1. Quick Loans
Up to 1 month
Suitable for emergency or short-term financial needs
Fast approval process -
2. Business Loans
Up to 6 months
Ideal for small businesses and entrepreneurs
Larger amounts available based on collateral and creditworthiness
Policies for Debtors
At Kisem Financial Services, we are committed to responsible lending and expect our clients to borrow responsibly as well. All debtors are expected to:
- Make timely loan repayments according to the agreed schedule
- Communicate in advance in case of any repayment challenges
- Maintain an open and honest relationship with their loan officer and guarantors
- Honor all terms of the loan agreement signed at disbursement
- Failure to adhere to repayment terms may lead to penalties or formal collection action
Debt Collection Policy
Our debt recovery approach is designed to be firm but fair. We follow a structured process that ensures professionalism while aiming to recover overdue funds efficiently:
- Reminder Notices SMS or call reminders are sent prior to due dates and immediately after missed payments.
- Grace Periods & Negotiation Debtors may be given a short grace period or allowed to renegotiate terms under certain conditions.
- Guarantor Engagement If payment is not received, guarantors will be contacted and held responsible.
- Collateral Recovery If the debtor defaults, Kisem reserves the right to recover and sell the pledged collateral to settle the outstanding balance.
- Legal Action In cases of prolonged default, legal recovery measures will be taken in accordance with Ugandan laws.
- Our ultimate goal is to help clients remain in good standing, avoid penalties, and maintain access to future financial support.
